Volunteer Friendly Awards

The Volunteer Friendly Award was designed by Volunteer Centre Dundee to provide a simple, user-friendly quality standard for organisations to be recognised for their good practice in involving volunteers.

As we know, many of our local organisations are enhanced by volunteers efforts and commitment. Volunteering also has a significant social value, and is a great way for those who may otherwise be excluded from society to build confidence and skills through the giving of their time.
CTSI are committed to assisting groups achieve their Volunteer Friendly Award. Our Volunteer Development Officer Louise  will provide 1:1 support sessions for any group interested in achieving the award. Your group will be given log in details for the Volunteer Friendly website, which provides an array of online resources to assist you attain the Award. The flexible approach offered allows your group to work at its own pace.

The Award is based on the national standard Investing in Volunteers (IiV) but is designed for small organisations which may not be ready to undertake IiV yet, or which may be looking for a stepping stone towards IiV. Also, unlike IiV, the Volunteer Friendly Award will come at no cost to your organisation as CTSI will cover the associated costs.

For more information please see http://volunteerfriendly.org.uk/ or contact Louise Orr.


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  • If people want to learn something new, we enable that to happen by giving them the training and skills – and along the way they get good company and a sense of achievement from what they have made
    Archie Scott Committee member, Wee County Crafters
  • I get a lot of satisfaction as an RSVP volunteer and I would recommend getting involved. Volunteering Matters to me because of the impact it can have on our community and making a difference to peoples lives. It gives me the opportunity to keep active and to contribute to my community in retirement.
    Bob Kerr Handyperson, Volunteering Matters
  • Deciding to befriend was undoubtedly one of the best decisions I have ever made - we both get so much out of it. I look forward to spending time with her every week and we are always commenting on how much we have in common! Loneliness is something that can affect anyone at any time, and it is projects like this that are so important in helping to stop it. I would recommend befriending to anyone – even if they are feeling apprehensive like I was – as the benefits to the person you are matched with and yourself are endless
    Katie Wardlaw Befriender, Volunteering Matters
  • It has been a good transition from working full time to volunteering. I had not done anything like this since my children were young as I worked full time for a long time but now I feel I can give something back to the community – and I am really enjoying this role. It is a great fit
    Mary Quigley Mary Quigley, Driver/Group Assistant, The Friendship Club
  • I love the variety of work at Play Alloa – there is always something different going on – answering the phone, preparing for the Christmas fayre, parent information evenings, helping with surgeries and providing information for parents. I have really enjoyed being part of a team – everyone helps and supports each other
    Julie Milligan Administration Volunteer, Play Alloa