Volunteer Friendly Awards

What is Volunteer Friendly?

The Volunteer Friendly Award (VFA) is a user-friendly quality standard to support, recognise and reward groups who are good at involving volunteers. 

Many essential services in Scotland’s communities are enhanced by volunteers. The Scottish Government recognises that volunteering matters and it’s all about new experiences, feeling good and making a difference.

It’s never been more important for groups to be able to show how good they are at involving and managing their volunteers. We believe regardless of your group or organisation size or set up you should be rewarded and recognised for the difference your volunteer programme makes.

The Volunteer Friendly Award was redeveloped in 2021 by Volunteer Scotland and the TSI Scotland Network. The standard, process and offer have been refreshed and achievable requirements set for each level of your volunteer programme.

The new process allows more groups to engage with the Volunteer Friendly Award and be recognised for the work they do.

What is the process?

If you’re interested in getting your organisation signed up for the Volunteer Friendly Award, or just want to find out a bit more about the Award scheme itself, then please get in touch!

Contact colin.melville@ctsi.org.uk for more information.

Once you’ve signed up to complete the Volunteer Friendly Award, you’ll receive access to the Volunteer Friendly website. From there, you can download and review all resources and guidance.

Next, you’ll need to complete your self-assessment, reviewing your own current practices and highlight areas for development.

The next step is to submit your self-assessment, providing 3 pieces of evidence (i.e. volunteer policy, handbook, etc).

You’ll then receive feedback on your self-assessment and evidence from CTSI. 

Then you’ll be asked to send a survey to your volunteers.

The next step focusses developing your organisation’s practices by completing the actions set out in your self-assessment.

Your organisation will need to provide evidence of practice development.

Once you have completed the steps set out above, CTSI will sign off on your Volunteer Friendly Award.

Once you receive your award you can share the news of your success, and include the Volunteer Friendly Award logo on your marketing collateral and website. 

Your organisation should continue to maintain best practice and renew your Volunteer Friendly Award.

What are the benefits?

Interested?

If you’re interested in getting your organisation signed up for the Volunteer Friendly Award, or just want to find out a bit more about the Award scheme itself, then please get in touch!

Contact colin.melville@ctsi.org.uk for more information.

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We’re Hiring: Communities Development Officer

Job Title: Communities Development OfficerSalary: £24,500 p/a + BenefitsHours: 22.5hrs/week (Flexible Working Options Available)Contract: 2 Year FTCLocation: CTSI Office Alloa This position, part-funded by The National Lottery Community Fund

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