CTSI are continuing to work with our local partners to ensure that the needs of the third sector and local community are being met. We will be updating this page regularly, for even more current information, please check our Facebook or Twitter.

CTSI Contact Details

Telephone: 01259 213840
Office Email:

We are currently on a phased return to working from our offices in Alloa, we still discourage unscheduled visitors at this time.

We will continue to update our Community Guide with local services and a large collection of helplines.

Clackmannanshire Community Support Helpline

Telephone: 01259 452275

Members & Supported Organisations


In line with current government guidance, our offices in Alloa remain closed and our staff are continuing to work from home. We will also continue to host all of our upcoming events and training online, you can find out more about our upcoming events here.

We would like to stress that our primary functions remain up and running at this time. If you need to get in touch with us, please use the numbers below, alternatively you can reach us via email.

Telephone: 01259 213 840
Office Email:

CTSI Recovery & Restart

As we proceed through the tertiary phase of lockdown, we know that many of our members will be putting in place plans to reopen over the coming months. CTSI will be here to help and provide practical support and advice to ensure the Third Sector in Clacks is able to recover and thrive once again.

General Resources:

*Recommended* – Model Risk Assessment – Falkirk Council

PPE – Using PPE (Best Practices) – Downloadable Flyer
COVID Scenario Planning – June 2020
Example Risk Assessment
Guide for line managers: Wellness Action Plans (WAPs)
Pandemic Policy Template
Home / Remote Working Risk Assessment
SCVO – Leaving Lockdown

We will be publishing further resources in the coming weeks.

CTSI COVID-19 Response

CTSI Statement
CTSI Update March 16th
TSI Scotland Network Letter
Scottish Government Third Sector Unit Statement

General Updates

UK Government Updates
Scottish Government Updates
NHS Forth Valley Updates – NHS Inform
Clacks & Stirling Health & Social Care Partnership
CTSI Updates 
Local News – Alloa Advertiser

Member Resource Bank

SCVO Information Hub
OSCR Guidance
NCVO Guidance
Community Risk Register


For the latest information on funding, please subscribe to our monthly Funding Bulletin:


See Also

SCVO’s Independent Funders Guide

There will be questions around funding for many of our groups at this time. We will be updating this section as and when we have more information on funding from The Scottish Government to support charities and community groups in delivering key services.

Helping Communities Affected by COVID-19 – The Scottish Government
Funding for Organisations – SCVO

If you require support in writing a funding application, please get in touch with us direct by calling 01259 213840.

Community Support

We’re here to offer as much support to the community as possible at this time.

View our Community Care Guide to find local help points across the Wee County.

General Updates

UK Government Updates
Scottish Government Updates
NHS Forth Valley Updates
CTSI Updates 
Local News

Volunteering – Helping Your Community

At this time we are urgently seeking a number of volunteers to help local third sector organisations continue to deliver help and support to the people who need it most. If you are willing and able to volunteer, then please complete our COVID-19 Community Response Volunteer Form.

Register to Volunteer
Volunteering During Coronavirus


The health and wellbeing of the people in Clackmannanshire is of course paramount during this time. Below is a list of resources which may be useful to you for general well-being, mental health, and more.

Read our Health & Wellbeing Blog! *click here*

Coronavirus & Your Wellbeing
Keeping Well & Finding Support
Tips for Managing Mental Health while Self-Isolating
NHS Self Help Guides

General Community Resources

Community Assistance Cards (Print from Home)
CTSI Community Health Guides

A number of Facebook Pages and Groups have been set up in response to the COVID-19 pandemic. These groups are a great way to stay informed and seek help from people in your community. Please note: CTSI take no responsibility for the content of these groups.

Clacks Together – Coronavirus
Coronavirus Clackmannanshire updates
Community Hub

Advice on Working from Home

5 Ways to Work Well from Home
Remote Work Survival Kit
Cyber Alert – Coronavirus Scams and Home Working


We have updated our Community Care Guide with a comprehensive list of helplines that may be of you to you at this time. View it here.

Domestic Abuse Helplines
Local Directory of Health & Wellbeing Services

Citizen’s Advice Bureau – 01259 219404
Clackmannanshire Council – 01259 450000

NHS Non-Urgent Helpline – 111
NHS Coronavirus General Advice Helpline – 0800 028 2816

Scottish Government Helpline – 0800 111 4000

Business Support

We are aware that this is an extremely challenging time for businesses in all sectors. We have created a resource bank with useful links and guides for your reference.

COVID-19: Support for Businesses – UK Government
Coronavirus Business Support – Business Gateway
Coronavirus Advice for Businesses in Scotland
Coronavirus Business Continuity Advice

Ceteris have launched their new COVID-19 Business News & Support page, it will be updated daily with relevant advice for businesses in Clackmannanshire.

Community Care Guide

View our Community Care Guide to find local support in your area.


A massive thank you to everyone who has registered to volunteer with us so far\! We have been inundated with volunteer registrations, please allow up to 3 workings days for a member of our tea to get in touch with you.

Register to Volunteer
Volunteering During COVID-19

Quick Links