About Us

CTSI is a ‘single door’ access point for a wide range of support and services for charitable organisations, community and voluntary action groups, volunteering and social enterprise in Clackmannanshire.

CTSI also acts as a strategic voice of the third sector at community planning partnership meetings and on the Health and Social Care Integrated Joint Board, to ensure representation for member organisations is informed and valued.

Our goal is to provide help and support to people living in Clackmannanshire who want advice on running or starting any type of charitable or voluntary group, as well as volunteering and community work. We act as a one-stop-shop for all issues related to community development, social enterprise, funding advice, health and social care information and volunteering. If you need any specific advice, or don’t know where to start, we’re the people to ask.

We also offer other services to the third sector, including e-bulletins and up-to-date information on events and relevant training. CTSI also provides office space for occasional meetings, interviews and staff training, and other supportive business services.

Our four key functions are:

  • Volunteering Development
  • Social Enterprise Development
  • Supporting and developing a stronger third sector
  • Building and representing the third sector within community planning and community health partnerships


Vision and Strategic Aims

Third Sector Interfaces in all their different forms across Scotland have been evaluated independently after being in existence for five years. The Evaluation Report was published in December 2016. Now the TSIs, working with Scottish Government and Evaluation Scotland have developed a new Framework for the future. Each TSI will be developing its own plan and these will be ready for January 2019.  The Outline TSI Outcomes Framework can be viewed here.

For 2018/2019, CTSI had already developed its own set of local outcomes and these can be found within the Annual Review 2017/18 which can be viewed here.


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  • If people want to learn something new, we enable that to happen by giving them the training and skills – and along the way they get good company and a sense of achievement from what they have made
    Archie Scott Committee member, Wee County Crafters
  • I get a lot of satisfaction as an RSVP volunteer and I would recommend getting involved. Volunteering Matters to me because of the impact it can have on our community and making a difference to peoples lives. It gives me the opportunity to keep active and to contribute to my community in retirement.
    Bob Kerr Handyperson, Volunteering Matters
  • Deciding to befriend was undoubtedly one of the best decisions I have ever made - we both get so much out of it. I look forward to spending time with her every week and we are always commenting on how much we have in common! Loneliness is something that can affect anyone at any time, and it is projects like this that are so important in helping to stop it. I would recommend befriending to anyone – even if they are feeling apprehensive like I was – as the benefits to the person you are matched with and yourself are endless
    Katie Wardlaw Befriender, Volunteering Matters
  • It has been a good transition from working full time to volunteering. I had not done anything like this since my children were young as I worked full time for a long time but now I feel I can give something back to the community – and I am really enjoying this role. It is a great fit
    Mary Quigley Mary Quigley, Driver/Group Assistant, The Friendship Club
  • I love the variety of work at Play Alloa – there is always something different going on – answering the phone, preparing for the Christmas fayre, parent information evenings, helping with surgeries and providing information for parents. I have really enjoyed being part of a team – everyone helps and supports each other
    Julie Milligan Administration Volunteer, Play Alloa