Volunteer Management

Volunteers play an integral role within our local organisations. For many organisations, they are a resource that services would simply not exist without.  However, volunteers also need to be supported, managed and nurtured.

If you would like help to find the right volunteers for your organisation, to support and manage them effectively, to ensure they have a positive experience with you, and help your organisation get the best from volunteers, we are here to help.  In order to work with you on your volunteer development you need to be a CTSI member.  This is completely free and comes with a host of benefits.  For more information, see our membership page and complete this online membership form.

CTSI’s dedicated Volunteering and Routes to Work team will then work with you to support you manage your volunteer programme.  From assisting you to put in place the structures you need (policies and procedures) to providing you with access to our ongoing program of training courses, or simply promoting your volunteering roles, we are here for you, and have a handy booklet that outlines the building blocks of volunteer management.

Volunteer Management Forum

We also facilitate a monthly local Volunteer Management Forum for those involved in managing volunteering programmes.  The Forum has a monthly theme, with presenters, training, and open discussion to share good practice, and network.  Given the pandemic, these forum meetings are currently all held online.  See our Upcoming Events page for booking details.  For further information about the forum, please contact louise.orr@ctsi.org.uk

Engaging Volunteers

If you would like to speak with us about advertising your volunteering opportunities, please complete our Volunteer Opportunity Registration Form for each opportunity you have.

Once we have your opportunities, we will add them to our database and suggest them to potential volunteers. We will also advertise the roles for you via social media, when we are out at careers’ fayres, information stands etc, and send out information in our monthly volunteer e-bulletin. In addition to this, there is an option on the Volunteer Opportunity Registration Form to say whether you would like us to register your role nationally through our partner Volunteer Scotland.

For more bespoke support, please contact Louise Orr, our Team Leader for Volunteering & Routes to Work via louise.orr@ctsi.org.uk

Rewarding Youth Volunteers

The Saltire Awards are the Scottish Government’s way of celebrating, recognising and rewarding the commitment, contribution and achievements of young volunteers aged 12-25 in Scotland.  These awards are delivered locally by TSI’s.  If your organisation involves young volunteers, their hours with you can help them gain their awards.  To find out more about being a Saltire delivering organisation, and the “Group Admin” function, please see our Youth Volunteering page, our handy YouTube tutorial, or contact louise.orr@ctsi.org.uk

Volunteer Friendly Awards

The Volunteer Friendly Award is a simple, user-friendly quality standard designed by Volunteer Dundee to support, recognise and reward groups who have good practice in involving volunteers.  The Award is currently going through a review process with Volunteer Scotland and the TSI Network.  The new look and feel Award will be launched soon!

Further Resources

We have a variety of online resources available on our Resource Bank, but if you can’t find what you’re looking for, please get in touch!

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